Refund policy

Return & Refund Policy

We want you to be completely satisfied with your purchase. If you are not fully happy with your order, we’re here to help.

Returns
You may request a return within 30 days of receiving your order. To be eligible for a return, the item must be unused, in the same condition you received it, and in its original packaging.

Items that have been opened, used, or damaged after delivery may not be eligible for a return.

Non-Returnable Items
Certain items may not be eligible for return, including:

Products that have been opened or used

Clearance or final sale items

Gift cards

Return Process
To initiate a return, please contact our support team with your order number and reason for the return. Once your return request is approved, we will provide instructions on how to send the item back.

Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.

Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed back to your original payment method within 5–10 business days.

Damaged or Incorrect Items
If your item arrives damaged or you receive the wrong product, please contact us within 7 days of delivery with photos of the issue. We will arrange a replacement or refund.

Late or Missing Refunds
If you haven’t received your refund yet, please first check with your bank or credit card provider as processing times may vary.

Contact Us
If you have any questions about our return policy, please contact us through our store’s contact page and include your order number for faster assistance.